Freshworks (FRSH)

• Market cap: $3.8B
• 1 day: 0.48%
• 5 days: 0.16%
• 1 month: -17.21%
• 3 months: -27.75%
• 6 months: 11.70%
• Year to date: -20.75%
• 1 year: -28.77%
• 5 years: -73.50%
• 10 years: -29.88%
• Sector: Technology
• Industry: Software - Application

About: Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.

Employees: 4,400

Fund manager confidence

Based on 2024 Q4 regulatory disclosures by fund managers ($100M+ AUM)

169% more call options, than puts

Call options by funds: $34.5M | Put options by funds: $12.8M

79% more first-time investments, than exits

New positions opened: 75 | Existing positions closed: 42

54% more capital invested

Capital invested by funds: $2.13B [Q3] → $3.28B (+$1.16B) [Q4]

51% more repeat investments, than reductions

Existing positions increased: 103 | Existing positions reduced: 68

43% more funds holding in top 10

Funds holding in top 10: 7 [Q3] → 10 (+3) [Q4]

11% more funds holding

Funds holding: 249 [Q3] → 276 (+27) [Q4]

4.19% more ownership

Funds ownership: 82.92% [Q3] → 87.11% (+4.19%) [Q4]

Research analyst outlook

10 Wall Street Analysts provided 1 year price targets over the past 3 months

• Low target: $13 3% upside
• Avg. target: $19.90 58% upside
• High target: $25 98% upside

10 analyst ratings

• positive: 5 50%
• neutral: 4 40%
• negative: 1 10%

Morgan Stanley Elizabeth Porter 44% 1-year accuracy 4 / 9 met price target	11% upside $14	Equal-Weight Maintained	16 Apr 2025
Oppenheimer Brian Schwartz 14% 1-year accuracy 7 / 50 met price target	51% upside $19	Outperform Maintained	9 Apr 2025
Jefferies Brent Thill 34% 1-year accuracy 26 / 77 met price target	59% upside $20	Hold Maintained	31 Mar 2025
Needham Scott Berg 16% 1-year accuracy 27 / 164 met price target	98% upside $25	Buy Reiterated	17 Mar 2025
Scotiabank Nick Altmann 7% 1-year accuracy 1 / 14 met price target	51% upside $19	Sector Perform Maintained	12 Feb 2025